Frequently Asked Questions

  1. Where can I find information on the Naval Ship Support Service?
  2. Why has my registration not been granted?
  3. My username does not work.
  4. How can I reset my password?
  5. What is my username?
  6. Unable to access library or files will not open/download.
  7. What if I cant find the document I need?
  8. Where can I find ANEP-77?
  9. Where can I find JSP430 Part 1?
  10. Is this the latest version?

Where can I find information on the Naval Ship Support Service?

The NSASS, although not currently funded by the UK MOD, is a service offered by BMT who can assist you in providing assurance for your project. This assistance ranges from information on what the Naval Ship Assurance Framework is about, to helping you apply it to your project. Please contact us using: enquiries@nsass.org.uk

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Why has my registration not been granted?

Unless you are employee of one of the approved companies or a MOD/RN employee then your registration will not be approved and you will need to contact your MOD sponsor seeking a copy of a particular document or be confirmation that access to the library be granted.

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My username does not work.

To log on to the site you will need to use your username as stated in your registration confirmation email. Please ensure you have entered your "Username" and not your "Name".

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How can I reset my password?

If you have forgotten your password then please contact us.

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What is my username?

After successful registration you will be emailed your username. If you are not sure what your username is then please contact us.

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Unable to access library or files will not open/download.

To prevent any download errors, please use the latest version of Chrome, Internet Explorer, Edge or Firefox. If you are still unable to access the files then please contact us.

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What if I cant find the document I need?

For Defence Standards visit gov.uk/guidance/uk-defence-standardization. For Lloyds Register documents visit lr.org/en/marine/operation. For ANEP-77 Naval Ship Code, please visit navalshipcode.org/ and contact the Secretariat. For anything else please contact us and we will try and point you in the right direction.

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Where can I find ANEP-77?

To obtain a copy of ANEP-77 Naval Ship Code, please visit navalshipcode.org.

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Where can I find JSP430 Part 1?

Please note that JSP430 Part 1 has been replaced by DSA02-Shipping Regulations.

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Is this the latest version?

Whilst we endeavour to keep this website up to date, if you are concerned with the status of any of the listed documents then please contact us.

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